All web sales are final. ONLY damaged or incorrect order will be allowed to be returned. If damaged, must be in the original package showing damage. And we must be notified within 48 hours.

Handcrafted soaps are unique and may differ with the outcome based on the design. Humidity, the temperature can sometimes affect the outcome of the soap. Everything will be done to the best of our ability to ensure the soap comes out to the same as much as possible.

Because handcrafted soap does not contain the hardeners that commercial contains, it is important that you do not leave it sitting in water.  It will dissolve faster.  To help your soap last longer, we recommend you use a soap dish so that it may dry between uses.

We try to represent our soap and other products to the best of our ability on the website with photographs.  We will do our best to update the site when necessary.

Our handcrafted soaps, lotions, body butters, body scrub, bath bomb fizzy, and lip balms are made with natural and organic ingredients, herbs, clays, and charcoal. No toxic preservatives,  chemicals or parabens are used in our products

Our products are not meant to be used for medical reasons. If you have skin issues, please contact your physician. Our products are not a substitute for medical treatment. If you have health concerns, please consult your physician.

We are not responsible for any misuse of our product. Our products are meant for external use only. We use herbs, clays and natural ingredients in our products. Because we use natural additives any information provided about the additives or ingredients is for educational purpose only. These statements have not been evaluated or approved by the Food and Drug Administration.  These products are not intended to diagnose, treat, cure, or prevent any disease.  Do not use the information on this website to self diagnose any medical condition or treat any health problems or skin issues.  The information provided on products is NOT intended to prescribe or to be taken as medical advice.

A Caring Touch Skin Therapy, Inc. is not responsible for any allergic reaction to our products. If you have sensitivities to any ingredients, Do Not Use.  If you are unaware of any allergies and have a reaction stop using the product immediately and seek medical help. If you are unsure, do a patch test on crease of your elbow, if irritation occurs, discontinue use of this product.