Q: What is your lateness policy?
A: We request that you arrive early for your appointment. In order for us to uphold our professional standards of being on time, we regret that we cannot give your additional time if you arrive late for your appointment. You will be charged the full amount of your originally scheduled appointment time. If for any reason WE are late starting your appointment, you will receive the full scheduled time.
Q: What is your cancellation policy?
A: Our time together is important. Unless there is an emergency, it is requested that you cancel your appointment 24 hours in advance or pay missed appointment fee of 50% of the booked service. NO SHOWS WILL BE CHARGED FULL FEE OF SCHEDULED APPOINTMENT.
Q: What is your payment policy?
A: We accept cash, Visa, MasterCard.
Q: What can an Aesthetician do for me?
A: Aestheticians can help keep skin healthy, young and fresh looking that can also be extremely relaxing and rejuvenating. Aestheticians give facials to cleanse, maintain the skin and address problems such as acne, sun-damage, dryness, wrinkles, and fine lines.
Q: What is the difference between an Aesthetician and a Dermatologist?
A: Aestheticians help clean, maintain, prepare and repair the epidermis layer of the skin through deep pore cleansing treatments using various machines and techniques. They also offer product recommendations, and education about the skin. Dermatologists treat patients for skin disorders and repair the dermis which is the deeper layer of the skin. Deep pore cleansing treatments are too time-consuming for Dermatologist, so they rely on Aestheticians to perform these treatments.
Q: What is Melasma?
A: Melasma is a darkening of the facial skin, commonly affecting the apples of the cheek, mid forehead, jawline and areas of the mouth. Triggers include estrogen supplements, birth control pills, pregnancy, and sun exposure. (according Dr. Kunin)
Q: How does acne form?
A: The development of cells lining the sebaceous (oil) glands. Instead of the cells exfoliating themselves to the surface, the cells become sticky, bind together and plug the glands. A combination of persistent plugging, excessive oil buildup, and inflammation produced by bacteria overgrowth causes gland to rupture. There are different grades of acne Grade 1 is the mildest with very few lesions, and Grade 4 is the most severe. (information from Dr. Kunin's book Dermadoctor)
Q: What are the goals of acne treatments?
A: The goal of all acne treatments are to:
- Kill the bacteria
- Reduce unnecessary oils
- Unplug the pores
- Reduce inflammation
Allow eight to twelve weeks for any acne treatment regimen to show any considerable improvement. Results depends on the grade of acne and response to treatment.
Q: What is rosacea?
A: Rosacea has various symptoms such as redness of the face, flushing, the presence of small broken blood vessels, acne in all its forms (blackheads, papules, pustules, and cysts), occasional surface irregularities of the nose, and eye symptoms including redness, irritation, or the feeling of grit.
(information from Dr. Kunin's book, Dermadoctor)
Q: How to treat rosacea?
A: Because there are various symptoms of rosacea, treatments will vary according to symptoms or referred to dermatologist.